Originally Posted by Monday
Winning
let's burn those damn hoodies and zippers!
where the fuck is Oli?
Give OP free stuff.
gone powerblading
I asked the shop if they have done any replacements or repairs on the carbons in the past and they said mine are the first inquiry, and Oli has contacted me. I just hope I can get some skates before the J-ville thrill comp...
I sure hope Oli can sort you out with a really good fucking reason as to why they aren't being replaced!
Ok guys after working with inline warehouse, and the conference, they said they would be sending me a pair of replacement skates and the issue has been solved.
(Me on the left, you on the right)
5 year guarantee for carbon shell (meaning anything that is not carbon is not covered and it doesn't specify what is covered)
Offer a 5 year warranty, don't honor it.
Demand new skates from USD (if you have a proof of purchase). I wouldn't take their offer for a discount, that's disrespectful for you as a customer.
Also, it's unbelievable how they assume you will buy another pair and ask you to pick the skates from the shops site right away
Warranty against breakage during usage (no time is specified so it could be a standard 90 day warranty)
your all screwed
New fuckyou Conference subject....
No Powerslide/conference/USD distribution in Australia......WTF oli?
You can buy all three carbon skates from USD......you can buy Xsjado's......cannot buy thrones
BUT IF YOU NEED NEW PARTS YOUR GOING TO HAVE TO BUY FROM OVERSEAS
Where is Oli?
we need answers to the following questions before this thread can die!!
1. are these fuckers free?
2. why was it denied in the first place?
3. how did it get fixed?
4. so what about the 5 year warranty?
5. if something breaks do we: A. call the shop? B. call the conference? C. complain to Oli? D. Complain on be-mag? Or E. Just buy something else to avoid being fucked around?
what skates are they sending you?
Nimh Shaman Boots - $89.00
.
Last edited by jakeordie; 27.10.2012 at 07:09.
They will be sending me another pair of usd carbon 2's free of charge. Not sure why it was denied in the first place, it seems as though the damages to my skates fit within the 5 year carbon fiber guarantee so I feel as though it should have been honored immediately, but it was taken care of eventually. Basically Oli Benet helped get this resolved. Not too sure about the stipulations of the 5 year guarantee still, I feel as though it should be explained in more detail some where. The only place this guarantee seems to exists is on theconference.org in the owners manual for the skates it says 2 year manufacturers warranty against defects, and when I contact any one, I initially get a 1 year warranty. I think they need to synchronize all of these things to avoid any misleading mistakes in the future.
and yes A,B,C, and D worked together haha...I almost gave up and resorted to E.
secret answer X send dick pics.
To be honest, when you consider the turn over 'aggressive skating' offers the Conference in comparison to their recreational line, they could probably offer a life-time guarantee on everything they make.
The Conference distributor/retail expo happened recently, and a few shop-owning friends I know attended it in Germany. As far as I can tell The Conference treats our scene as research and development, they barely break even with sales of USD/Kizer/Xsjado, but the designs and boot evolution heavily influence their rec line, which rakes in serious cash.
My opinion of Oli B and USD has changed loads in the past year or so. He's definitely watching out for skating, and plugging as much cash back into the scene as he can. I wouldnt hate on him.
I would...I had to order some cuffs and what not from germany.
Thankyou Grindhouse!
just got my shipment of shit from them too.. Thankyou Grindhouse!
Posting Permissions
Reply With Quote
Bookmarks